trade in in-fact is a scam to lure customers. i purchased a zfold 4 in august 2022 and applied for tradein on same day till now there is no update on the trade in. i called samsung and their trade in partner several times and they just don't care. I regret buying samsung devices going through the process. i had s22 ultra also and was thinking of buying odyssey ark too which I now drop the idea all together and will look for other monitors probably from apple.
disgusting for a such a big company to scam its users in such a way. 🤡🌎
Why didn't you assess the pros and cons before? Everyone says it's better to sell your old device yourself because you'll get more out of it. Don't blame Samsung but yourself.
don't blame samsung? are you nuts. can you tell me genius guy why samsung offering trade in when they don't want to fulfil it.
That is very true and accurate coming from someone who works in samsung Device Trade-ins department.
In Canada, it is absolutely, ALWAYS better to sell your device privately vs trade-in in Canada.
The US does seem to have much better deals & values for used devices than we have here.
Not to mention the "adjusted" trade-in value that Samsung Canada gives you on your old device. This never happens with private sales. No shipping label nonsense, no surprises.
Oh also your asking why Samsung has offered the trade in option?
....umm because Samsung is a business and they look for ways to profit?
It's not a bad thing, some people just don't like to hassle with selling their devices privately.
It's the EXACT same thing when deciding to trade your vehicle in at the dealership or sell it privately.
Hi, we sincerely apologize for the inconvenience caused to you.
We can understand your situation.
As beginner level 1 doesn't have access to DM and cannot share the details via DM.
We kindly request you to contact our Online shopping team.
So, they will help you with the details and trade in.