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03-10-2021 10:34 AM in
Galaxy S- Mark as New
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03-10-2021 12:37 PM in
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03-10-2021 12:57 PM in
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03-10-2021 01:01 PM in
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03-10-2021 01:10 PM in
Galaxy SWhat phone do you have & was the last update, a security patch, or an android version update?
Seems the answer is in the first screen shot. For whatever reason, your 3rd party wireless charger is no longer compatible with your phone.
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03-10-2021 01:17 PM in
Galaxy SWireless charger has no issues fast charging my S9+. So it makes me think software.
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03-10-2021 01:23 PM (Last edited 03-10-2021 01:24 PM ) in
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03-10-2021 01:30 PM in
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03-10-2021 01:25 PM in
Galaxy SIt's certainly possible that the One UI V3.1 update is preventing your wireless charger from "super fast charging". There may be some additional or different security algorithms that are not compatible with 3rd party wireless chargers? Have you tried looking if there's a support chat / forum for the brand of charger you're using?
It MIGHT help if you tried a factory reset, but I wouldn't count on it fixing the issue 🤔
If you decide to see if a factory reset will help, make sure you backup your phone with smart switch FIRST.