If you're like me, and still waiting for your S22 Ultra Pre-Order, and still frustrated with SAMSUNG's bad customer service, head on down to my latest post:
Hi, we were expecting inventory to arrive in our Canadian warehouse. However due to overwhelming success of our new product launch, we have been impacted, therefore still waiting on many models to arrive. At this time, I wish I could give you a firm date, but unfortunately I do not have a confirmed timeframe for your order. Again I apologize for the delay, however, as soon as we receive the inventory, we will be shipping out your order as soon as possible. I can appreciate your frustration and disappointment. We do appreciate your purchase and are aware that you want to be able to receive it. Again, please watch for your tracking email from us. Thank you for your patience.
But that's my point - SAMSUNG (not singling you out, don't worry) mismanaged this rollout - BIG TIME...
I mean, from taking orders willy nilly without considering inventory, and then not tempering expectations at the beginning - SAMSUNG (willingly or incompetently) failed to make this rollout a success.
Let's not forget the "horrible" customer service... no offense, but SAMSUNG has not only dropped the ball, SAMSUNG keeps pretending there's no problem.
And from CHMultimedia's post, this is obviously nothing new at SAMSUNG.
Look at my posts SAMSUNG - I've given you a good summary - accept responsibility and actually learn from your mistakes!
It is truly sad i have been following your post, but I was really hoping that someone could be some ind of explanation as to why the same product, to the same location, on the same card, shipped sooner than the one ordered first talk about stupid.
