60 Days No Delivery

[kavihsky]

I redeemed the promotion that came with my ZFLIP 4 for a galaxy watch and the watch has not been delivered after 2 months. The redemptions and promotions team just gaslight you. You would never get this **bleep** service from Apple.

[NessasLifestyleDiary]

Hi @kavihsky, there are various reasons this could have happened. I would suggest contacting the customer care team and seeing if they are able to help you further. Please see the below link - I hope this is resolved for you soon 🙏
https://www.samsung.com/au/shop-faq/delivery-and-installations/delayed-or-lost-deliveries/

[kavihsky]

I have already done that and they have not helped me

[Troubadour]

This forum is about members helping members. You have posted three times. That's not on. Normally I would provide quite extensive advice, not this time. You should find advice I and others have given to others by searching the other posts in this forum.

[kavihsky]

My purpose is to draw attention to a specific issue and see what other people have done.

Oh no, am I in trouble anon? You must be fun at parties.

[Troubadour]

Nonsense, three times !!!!! One post would have been enough. Again, search this forum using keywords and you will find, sadly, that there are plenty of posts making similar complaints. Hint, one keyword would be TIO

[Troubadour]

https://www.samsung.com/in/support/email-the-ceo/

[Liam_m]

How did they gaslight you

[SamsungClaudette]

Hello @ kavihsky

I am really sorry that you are having this issue.
I'd really like to look into this for you.
If you could send an email through to members.au@samsung.com with the below details, I'll personally have this issue escalated for you.

Subject: SamsungClaudette –  Delayed delivery on Galaxy watch.
Body:
Order Number:
Name:
Phone Number:
Email:

Kind regards,
SamsungClaudette

[KingEddi]

Still not resolved problems?
Let me know , I will give you there direct No.