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12-26-2021 10:11 PM in
Galaxy Z- Mark as New
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12-27-2021 02:35 PM in
Galaxy ZFor the Z Flip 3 - I haven't heard about this problem as much.
My missus has been using one for about 2 months now and no issues have happened.
I high recommend reaching out to Samsung Support and they can fix this issue for you :)
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12-27-2021 05:33 PM in
Galaxy ZHi @luckster, do you have images of the issue?
Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.
For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/
To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main
To find your nearest store: https://www.samsung.com/au/samsungstore/