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Original topic:

Care+ claim

(Topic created on: 08-19-2024 09:21 PM)
133 Views
Zeno08
Active Level 1
Options
Galaxy Z
Hello, question lang po. I accidentally dropped my Zfold 5 and it had small scratch and dents on the hinge, upper, and lower part of the lip near the hinge. And recently, a green line and sometimes a pink line shows up occasionally on the bottom part of the screen. Can I claim my care+ for this type of accident?
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5 Comments
butete
Expert Level 5
Galaxy Z
yes care+ got you
Zeno08
Active Level 1
Galaxy Z
Hopefully, iniisip ko kasi baka hindi lumabas yung green/pink line pag testing na sila sa phone ko. Baka deny nila yung repair..

Thank you for the speedy reply and help!
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butete
Expert Level 5
Galaxy Z
best take photo and video as proof
Zeno08
Active Level 1
Galaxy Z
Okay thank you!
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TeamGalaxyJustine
Moderator
Moderator
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Galaxy Z

Hi, Zeno08! It sounds like you’ve had a rough time with your Galaxy Z Fold5. Accidental damage and screen issues are often covered under Samsung Care+. You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

 

Hope this helps!

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