Fakenews | support from Samsung

[NurseCuddler]

They asked me to message in their social media accounts. But no response 😅

What an experience 🤣🤣🤣

[seojunssi]

It's better to contact the support on the website than the social media channels especially they're the one who manage the online store. The one who told you to contact the social media yesterday is just a moderator here. Not a direct support

https://samsung-livechat.sprinklr.com/seao/ph/index.html

[NurseCuddler]

No resolution on their end. . Their service is worst

[seojunssi]

They should replace their staff and hire better ones. In the past, I bought 3 times already on Samsung website and I received them all well. But the courier which they used is different

[NurseCuddler]

Still now there is no movement, yet they cant give me an exact delivery time frame.

[TeamGalaxyBianx]

Hi NurseCuddler! We totally understand your frustration, but please know that online exclusive colours have a very high global demand, hence the delay in arrival. We appreciate your patience. 🙏🏻

[TeamGalaxyBianx]

Good day, NurseCuddler! As mentioned, we have received your details and we are working hard to get your brand new Galaxy Z Fold5 delivered. Thank you so much for your patience and we apologize for the inconvenience. 🙏🏻

[NurseCuddler]

Today is the picked up date and your customer service is saying the same thing over and over again. Your service **bleep**!