Original topic:

Flip 3

(Topic created on: 05-09-2023 09:30 AM)
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tydev
Beginner Level 2
Options
Galaxy Z
My Flip 3 is 15 mo ths old 
When I would close it,it would shut off. Had to keep restarting it.
I did not get extened warranty 
Sent it away ,they said screen is cracked at fold.
Over 500.00 to fix
I am on disability can't afford 500.00 plus still paying for phone. 
THIS IS A MANUFACTURER DEFAULT 
I DID NOT BREAK THE PHONE
SAMSUNG SHOULD BE FIXING THE PHONE 
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2 Comments
Helenna
Moderator
Moderator
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Galaxy Z

Hi, we are sad to hear the issue about your device.

As the device is examined by the service technician and it is a physical damage, unfortunately it will be a paid service.

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tydev
Beginner Level 2
Galaxy Z
I did not physically damage my phone
It is a manufacturer defect
I have read lots of comments on here. I am not the only one with this problem
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