Original topic:

Flip 4 Camera Issue

(Topic created on: 09-30-2022 01:03 PM)
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Members_P14pM4Q
Beginner Level 2
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Galaxy Z

I recently purchased the Flip 4. I noticed my camera app defaults to folded mode even when my phone is not folded.

It fixes itself once restarted but I have to restart all the time.

Anyone else having this issue?

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2 Comments
Galaxy Z
Try resetting the camera from camera settings and see if it works.Screenshot_20220930-144820_Camera.jpg
SamsungLaura
Moderator
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Galaxy Z

Thanks for bringing this to our attention. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.