Gordon123
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04-26-2023 09:46 AM in
Galaxy Z
Has anyone been rejected by samsung?
My phone won't open 180 degrees and samsung refused the warranty on because it having a small knick on it. I think I'm kinda done with Samsung I don't think I'll purchase another phone from them.
3 Comments
whatanib
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04-26-2023 10:29 AM (Last edited 04-26-2023 10:35 AM ) in
Galaxy Z
For some reason their service has really gone Into the toilet and is a hit and miss. Take the phone to the eaton center and deal with Trish or sukhi they seem to be the only ones who can answer questions competently for some reason. Good luck. Again great phones buy after sales service is a challenge
RedDogRabbit
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04-26-2023 10:47 AM in
Galaxy ZYeah, Samsung's "physical damage" clause is extremely well & frequently used to avoid warranty repairs...
TBone
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04-27-2023 11:58 AM (Last edited 04-27-2023 11:58 AM ) in
Galaxy Z
Maybe took a page from Apple. "it's too expensive to fix, but you can Buy this new one from us"