Original topic:

Galaxy Z Flip 5 popping noises

(Topic created on: 02-01-2024 06:07 PM)
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OliverDuplessis
Active Level 3
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Galaxy Z
Ever since I accidentally dropped cleanser on my inner screen, it's been making this weird popping noise when I open the phone and when I press on the sides near the hinge, like there was an invisible bubble underneat both sides. Should I send it for repair? Or is it maybe just the screen protector, which would make more sense since the phone is supposed to be IPX8 resistant
4 Comments
Helenna
Moderator
Moderator
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Galaxy Z

Hi, I request you to please visit the nearest service center and get the device examine by the technician.

Here is the link to know the nearest Samsung authorized service center.

https://www.samsung.com/ca/support/service-center/

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Samsung_Ben
Community Manager
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Galaxy Z

Hi OliverDuplessis, in your case we really recommend consulting or checking your device with the Samsung customer support team. A damaged hinge may further damage the display and even pose a greater risk. 

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Galaxy Z
The hinge is not damaged, I meant the part of the screen near the crease. It seems to have stopped tho.
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pedwards62
Active Level 3
Galaxy Z
I would take it in and let samsung check why it is making those popping noise
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