Original topic:

Galaxy z flip 5 screen broke along fold has anyone had luck with warranty?

(Topic created on: 04-30-2024 02:43 PM)
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LastChance
Beginner Level 2
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Galaxy Z
Bought a galaxy z flip5 in begining of jan screen broke along fold 2nd week in April told no warranty? Has anyone else had this and what did you do ?
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3 Comments
Galaxy Z
Hard to say why they said 'no warranty'. But you could ask them to review their decision. A Samsung case manager should then get in touch with you to discuss the circumstances.
LastChance
Beginner Level 2
Galaxy Z
$580 to fix screen had a small mark where hard case covered but they reckon its a hit can hardly see it but its no where near the crack that stopped phone from working
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iftt
Active Level 6
Galaxy Z
I have a zflip5 that I want to o attempt the warranty with... How did you guys start the process??
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