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Original topic:

Help! Can't turn on WIFI anymore on my ZFold 3 after the latest update!

(Topic created on: 04-11-2024 05:28 AM)
8533 Views
CC6670
Beginner Level 4
Options
Galaxy Z
Is there anyone else experiencing this issue? Any fix recommended? It just stopped working today after the update. Ugggghhhh.... 
38 Comments
TeamGalaxyDD
Moderator
Moderator
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Galaxy Z

Hi CC6670!

If you're facing issues turning on Wi-Fi on your Z Fold 3 after a recent update, try the following steps to resolve the problem:

  1. Restart your Galaxy Z Fold3: Start by performing a simple restart. Power off your device, wait for a few seconds, and then turn it back on. This can often resolve minor glitches.

  2. Toggle Wi-Fi Off and On: Go to "Settings," then "Connections," and toggle the Wi-Fi switch off and on. This can refresh the connection.

  3. Forget Wi-Fi Network: In Wi-Fi settings, forget the problematic network and then reconnect by entering the password.

  4. Airplane Mode: Enable Airplane Mode for a few seconds and then disable it. This can sometimes reset the wireless connections.

  5. Safe Mode: Boot your Galaxy Z Fold3 in safe mode to check if a third-party app is causing the issue. If Wi-Fi works in safe mode, a recently installed app may be the culprit.

Try these steps sequentially, and hopefully, one of them will resolve the Wi-Fi issue on your Galaxy Z Fold3. 📶🔧 #SamsungSupport

0 Likes
Members_5EJrYmH
Beginner Level 2
Galaxy Z

yr template answer is useless

Tynan99
Active Level 1
Galaxy Z

Non of the above steps will work and are absolutely useless!

After the latest update on my R46000.00 ($2448.00) Samsung Z fold 3. The Wifi will not turn on no matter what you do even after a factory reset. The update from Samsung in March 2025 has somehow fried the hardware wifi chip. This has happened to many Z fold 3 users around the world as I have seen from my research. There is absolutely nothing you can do to fix this issue unless you send your device in for repairs and the cost of that will probably cost about half the price of the phone. Not only is the wifi no longer switching on or working the devices keeps freezing and restarting from time to time. This it absolutely disgusting from Samsung as there is no recollection from them and they clearly are not willing to do anything about it. It is now your problem to deal with. My device is out of warranty so If I send it in for repairs it will be at my own cost even though the problem is caused by samsung themselves this has not been caused by any user in any way worldwide. I have been a samsung user for over 16 years and I now would rather buy a new device from a different company - definitely not Samsung as they do not care and are not willing to assist any on their customers with this issue that they have caused via their most recent update. I am absolutely disgusted, disappointed, and extremely angry with Samsung. You guys should take full responsibility for this issue as it was caused by you. People are spending extreme amounts of money on these devices just so that samsung can fry your hardware through their updates forcing you to purchase a new device.

 

I have done countless research on this issue and I can definitely assure you that there is no fix or solution to solve this problem - it's a hardware issue inside the device that will require you to send it in for repairs. Most of the Samsung Z fold 3s are out of warranty as the device was launched in 2022 and they only offer you a 12 month warranty on it. So my theory is samsung knows that most samsung Z fold 3 user's are out of warranty so they have fourced a software update to all these devices to fry the hardware and get users to spend money on new devices. 

 

I want to start a lawsuit against them and get them to pay for their doing - who is with me?

 

If you take your device in under warranty I guarantee you they will say it due to the incorrect use of the user. 

Hearty25
Beginner Level 4
Galaxy Z

Yes I am also facing the same issue. Samsung should solve this problem or else be ready to loose customers. This is not fair why should we pay for the problem caused by Samsung. 

Manrasana
Active Level 1
Galaxy Z

Same thing happened with my galaxy z fold 3... Don't buy Samsung phone 

Galaxy Z

I also face same problem after updated

 

nrg1
Beginner Level 4
Galaxy Z

Thank you for posting this. I am dealing with this as we speak. I contacted support and the first thing they want to tell me is the deal on a new phone.  I don't want another phone. These phones are overpriced already.  I may as well start using burner phones because these expensive phones are not worthless

Did anyone get any help with this, or did you purchase a new device?

 

FlorianSE
Beginner Level 3
Galaxy Z

Same problem here. Absolutely disgusting. Samsung just lost another client...

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Members_QNymkS8
Beginner Level 2
Galaxy Z

What kind of the answer is this? you think all the user stupid.. ??? This problem obviously cause by you.. It will not solve with stupid answer like that..
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Please.. people paid this not for ***