Original topic:

How to know if my samsun phone has spyware or malware hidden to copy my data

(Topic created on: 10-15-2023 10:56 AM)
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Justhopeisleft
Beginner Level 2
Options
Galaxy Z
I suspect that my phone has spyware etc installed and someone knows everything about my movements, messages, phone calls etc. 

12 Comments
uchetia
Active Level 6
Galaxy Z
Talk with Samsung customer care via their website chat
SamsungClaudette
Community Manager
Options
Galaxy Z

Hey @uchetia 

Thank you for your help.

Kind Regards,

SamsungClaudette

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vegemite
Beginner Level 2
Galaxy Z
Yes how can I check the above
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vegemite
Beginner Level 2
Galaxy Z
How do I do this
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Galaxy Z
The best way to stop this is resetting the device to factory settings and set it up with a new Samsung account and a new email id. Make sure you backup your data prior to this
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Gazz007
Beginner Level 2
Galaxy Z
Yes Pine Gap records all txt emails video and calls.
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shadowmend32
Active Level 2
Galaxy Z
🤔
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AnthM
Active Level 4
Galaxy Z
That would be Google, FB, all social media, and a myriad of apps that do that for advertising purposes.
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AnthM
Active Level 4
Galaxy Z
That could be anything from Facebook to Google. All of these services tracks location, calls, key words, etc. It is mostly for marketing and targeted advertising purposes.
If you are concerned about malware/spyware, install a good security app like Bitdefender which checks everything and ensures your handset is secure. Installing a VPN will add another layer of security also, but that is as much as you can do.
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