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09-29-2022 07:40 PM in
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09-29-2022 11:00 PM in
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09-30-2022 05:08 AM in
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09-30-2022 06:20 AM in
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10-04-2022 10:22 AM in
Galaxy ZHi @Grumpy01, based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.
For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/
To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main
To find your nearest store: https://www.samsung.com/au/samsungstore/
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10-04-2022 10:28 AM in
Galaxy Z