Original topic:

Question to any moderators

(Topic created on: 02-01-2024 02:22 PM)
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KOTS21
Active Level 10
Options
Galaxy Z
Doesn't Samsung give one free inner screen protector replacement on the fold series? I had to replace my inner screen protector because it was peeling off and had to pay$80 to get it done at a Samsung service center. Can any moderator answer me thank you. 
14 Comments
RedDogRabbit
Expert Level 5
Galaxy Z

Wait for the link 😉

KOTS21
Active Level 10
Galaxy Z
A link to nowhere land 😂
RedDogRabbit
Expert Level 5
Galaxy Z

"Nowhere land" would be better than completely irrelevant information.

Imagine posting a question about battery usage on a brand new S24 series, and the link posted to provide the person with some information, is about battery decline in an older device..

Or suggesting that "It may take several weeks to a few months to fully optimize the battery."??

It shouldn't take more than a week.

 

https://r1.community.samsung.com/t5/galaxy-s/s24-snapdragon-battery-draining-fast/td-p/25399176?src=...

KOTS21
Active Level 10
Galaxy Z
Yeah we've spoken on this the so called moderators with the great advice and solutions
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GG2
Expert Level 3
Galaxy Z
$80 ? Crazy !
KOTS21
Active Level 10
Galaxy Z
Yup on top of it the lady told me it would take 2 hours to repair so I decided to leave and not wait but I had asked her was there a possibility it would be repaired earlier and she replied "2 hours" after I left 30 minutes later boom I get a text my phone is ready to be picked up. My warranty just ran out like a month ago December it ended but no I have to pay $80 on a $2000 plus phone because the screen protector decided to start peeling off.
RedDogRabbit
Expert Level 5
Galaxy Z

It's just my opinion, but the Flip / Fold devices are in my view, experimental devices.. Samsung made all kinds of hype about them when they first came out. 

Almost immediately there were reports from places like Forbes and other "conservative" news sources.. about issues from hinges to screens. 

Seems like Samsung is using customers as paying Guinea pigs.. Samsung SHOULD be giving people willing to take a chance on new, untested technology, an "as long as you have the device" warranty.

Even the repair you paid should be written off by Samsung as "good will" If nothing else. 

KOTS21
Active Level 10
Galaxy Z
I had the fold 3 inner screen completely repaired sold it, my provider gave me a great deal on the fold 4 thinking they improved the inner screen well at least it was only the screen protector 🤧 you say this will be my last fold for a while. The fold isn't my daily phone I use it at home and when I go out I use a s23 for work.
DLaw
Active Level 5
Galaxy Z
I just bought the white stone screen protector for my fold 4 when the original started to come up. Came with 3 in the pack and application was easy enough.