Original topic:

Screen cracking issues ?

(Topic created on: 09-05-2022 07:18 PM)
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adadrian
Active Level 2
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Galaxy Z
I just bought my first flip the flip 4 . I am paranoid of the screen cracking after seeing so many reviews and complaints and pictures of the flip 3 screens breaking long term. How many of you guys had flip 3 for over a year with out any issues ???

Adrian 
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11 Comments
Galaxy Z
My Fold3 still looks new and hasn't had a problem after 1 year of use.

I trust my Flip4 will last too.
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Galaxy Z
Yeah no issues with my fold 3...and I've dropped it a few times.

You can also get a pretty protective case which will help to protect it more
adadrian
Active Level 2
Galaxy Z
Yeah I had a fold and had no issues but it's mainly the flipphones and the flip 3 with the issues I think.
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Galaxy Z
I had the Flip 3, it's a great phone and mine only had the original screen protector slightly lift up and bubble in the crease at the 1 year mark. I would recommend getting Samsung care though. I was covered to have the screen protector reapplied.

It's a good phone though, I didn't regret my purchase and there was no actual damage to the phone itself after 1 year.

Also this was with daily use, that phone was very well used. 👌
Fureien
Active Level 1
Galaxy Z
You only hear ppl posting bad reviews to vent frustration

99% have no issues and don't need to post online about it

Thats why you see a distorted number of high complaints
cracked
Active Level 2
Galaxy Z
5 weeks old flip 4 cracked was never dropped always had cover samsung discusting customer service offer repair but won't allow me to have credit to change to a different hand set as I have zero confidence
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cracked
Active Level 2
Galaxy Z
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Ramv69
Beginner Level 2
Galaxy Z
I have had my flip 3 for nearly 1 year and no problems.... but a good friend of mine has purchased 2 of them and both the screens had a line running across the fold with in a matter of 6 to 7 weeks and samsung would not replace the screen. I think he was going to Accc.
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SamsungLaura
Moderator
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Galaxy Z

Hi @Ramv69 I am sorry to hear your friend has had issues with his screen. Please encourage him to reach out to us via one of the following channels if he would like us to look further into this. 

https://www.samsung.com/au/support/contact/ 

 

 

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