Suddenly Wifi not working

[symmie]

Please help. 

 I have a Galaxy ZFold 3. Just today, it rebooted without warning. Since then, my wifi function stopped working when turning into a tablet, tried turning it to mobile but it doesn't turn on altogether. Had to restart and use only the front screen to be connected to my wifi. 

 I have tried restarting my phone. I have updated to the latest software. The issue still persists.

[TeamGalaxyBianx]

Hi, symmie! I can understand how inconvenient this must be. Since restarting and updating the software haven’t resolved the issue, it might be helpful to visit a nearby service center to have your device diagnosed and repaired.

You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.

🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*!

To book your pickup, you may call the following numbers:

#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.

[loyuechung]

I have the same issue after upadaing the software, wifi cannot turn ON. I have checked many articles saying about this.  Can Samsung help us out?

PLEASE!!!!!!!!!!!!!!!!! and THANKS!!!!!!!!!!!!!!!

[Ibri1]

I have a Galaxy ZFold 3 5G, a few weeks ago my wifi just suddenly stopped working, I tried resetting, rebooting resetting wifi settings, and none of the above worked. Soon later the fold screen stopped turning or. It turned completely black with no response even when restarted. Please help me find a solution for this

[TeamGalaxyBianx]

Hey there, Ibri1 and loyuechung! I totally understand how frustrating that can be. 😕 How about trying out Samsung Members Diagnostics? It’s a great tool to help check for any issues with your phone, like Wi-Fi, display, or system performance. Here’s how to use it:

1. Open the Samsung Members app.
2. Tap the ‘Support’ tab.
3. Select ‘Diagnostics’ and choose the tests you’d like to run.

It’s a quick way to see if there’s anything affecting your phone’s performance. If the diagnostic doesn’t resolve the issue, I’d recommend reaching out to an authorized Samsung service center for further assistance.