Z flip 3 5G

[Katong1229]

I had an issue about my flip. After 1 year warranty the screen got damaged or defective. I wanted to change 😪 caused it might happen again in the future. But since I passed the warranty they just repair it 🤷 

[Helenna · Accepted solution]

Hi Katong1229, we certainly understand  your situation and we are sorry to hear about your device.

As you have mentioned screen got damaged. Do you remember any physical damage happened on the device?

[Katong1229]

It's not damage but defective due to manufacturer defects