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Original topic:

Z Flip 3 black screen when unfold

(Topic created on: 10-14-2022 10:35 PM)
1477 Views
tokkei
Active Level 2
Options
Galaxy Z
Experiencing black screen when opening the Z flip. Any remedies?
JP19
Expert Level 4
Galaxy Z
Ah okay that's good.. as long there is still coverage. No charge should be imposed for manufacturer defect, as you haven't opened the internal before. But u will need to have a spare phone during this repair interim period. You can try requesting for a loan set, but most likely, they will claim that the devices are fully loaned out.
tokkei
Active Level 2
Galaxy Z
samsung is charging me 430 for lcd replacement as no warranty.
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JP19
Expert Level 4
Galaxy Z
Oh.. when did ur warranty expire, based on their record?
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tokkei
Active Level 2
Galaxy Z
expired last mth. e basic warrenty doesnt cover lcd screen replacement
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JP19
Expert Level 4
Galaxy Z
But it's not self damage though.. have they inspected that there is no foul play involved? Like the screen is not cracked.
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JP19
Expert Level 4
Galaxy Z
Ur comment is not displaying. 😭
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JP19
Expert Level 4
Galaxy Z
Btw, u mean ur Care+ expired last month, isit? So if u still have Care+, it's covered?
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tokkei
Active Level 2
Galaxy Z
oh i said e lady took my phone somewhere and came back saying it needs a lcd replacement. She mentioned if during warranty its covered.
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JP19
Expert Level 4
Galaxy Z
Hmm.. but you mentioned that if it's not fully unfolded, the OLED screen is displaying perfectly without any screen issues, right?
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tokkei
Active Level 2
Galaxy Z
yea. anw i went to another service centre. e lady said she will send in for e technician to assess n would call me to update if any cost would be incurred. she said she uds that its less than 1 mth put of warranty. so see how lo.. do u thk its worth spending $430 repairing the screen?