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Original topic:

Z Flip 3 black screen when unfold

(Topic created on: 10-14-2022 10:35 PM)
1478 Views
tokkei
Active Level 2
Options
Galaxy Z
Experiencing black screen when opening the Z flip. Any remedies?
26 Comments
JP19
Expert Level 4
Galaxy Z
Woah smart that u went to another service centre to have it assessed. 😆 Hopefully, they can offer a one-time replacement. 🙏

If you are planning to use it for another 2 years or so, I would say go for the repair, but if u have the time, u may want to visit Samsung Malaysia's service centre. The cost of repair will be about 20% cheaper, as compared to quote by Samsung Singapore.

Still, let's hope in Singapore side, they can waive off the repair cost. Also, ur warranty just ended. Unexpected that such will happen.
0 Likes
tokkei
Active Level 2
Galaxy Z
because i spoke with the samsung agent online n she mentioned that i cld request for the technician to evaluate first before doing any repair. so i went to another svc centre. anw e lady at e other service centre also had better service la or rather able to offer flexibility.
JP19
Expert Level 4
Galaxy Z
The other service centre u went to is Plaza Sing's? Most ppl like to go there, as it's known as a flagship centre.
0 Likes
tokkei
Active Level 2
Galaxy Z
yea PS
JP19
Expert Level 4
Galaxy Z
Let me know the outcome once Samsung gets back to you. 😁
tokkei
Active Level 2
Galaxy Z
samsung did a one time free repair for me...
JP19
Expert Level 4
Galaxy Z
Yay nice! 🤩 An extremely goodwill from Samsung. 👍👍👍
Enjoy your newly repaired Z Flip 3. 🤗