Original topic:

z flip 5 audio distortion

(Topic created on: 11-16-2023 08:55 PM)
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DaveS66
Beginner Level 2
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Galaxy Z

I am having frequent audio distortion on my zflip 5. This occurs with Bluetooth earbuds but also the phones speaker. It doesn't happen all the time, but often enough to be annoying as it requires me to restart the phone, which solves the issue about 90% of the time. Sometimes it's from the moment I connect my earbuds, other times it just starts up between songs. Can't find a fix anywhere.

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Helenna
Moderator
Moderator
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Galaxy Z

Hi, I request you to please follow the below steps and check the device again.

Here is the path:

Power the device off. Press and hold the Volume Up key and the Power key.

Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

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