Original topic:

Z fold 3 welcome email

(Topic created on: 07-09-2022 03:00 PM)
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bhakharvadi
Active Level 3
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Galaxy Z
I purchased my fold 3 last year, pre- ordered, but I received a welcome email this morning 😅

'Welcome to your new Galaxy'

Someone with same first name as mine would have purchased but last name is different. However, the email address is mine but displayed last name is different in the To section of email 🙆‍♂️
6 Comments
Galaxy Z
Wow, that is rather peculiar 🤣😂
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SamsungLaura
Moderator
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Galaxy Z

That's odd @bhakharvadi! Is it possible your Samsung account is registered under a different name e.g middle name?

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bhakharvadi
Active Level 3
Galaxy Z
Hi @SamsungLaura, no I definitely haven't registered my email address under a different name with Samsung.

Also, it's mainly the email address which is connected, if that's the case I would be receiving other emails too from Samsung for that person and that would double up the emails which I receive and that has not happened.

So I am guessing that someone registered under my email address?🤷‍♂️
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SamsungLaura
Moderator
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Galaxy Z

Hi @bhakharvadi, that's strange if your account details are correct. Do let us know if this happens again. 

bhakharvadi
Active Level 3
Galaxy Z
Mmm...why is there mars/male symbol being added after my comments???
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bhakharvadi
Active Level 3
Galaxy Z
🙆‍♂️
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