DJTrickyOne
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03-25-2022 09:52 PM in
Galaxy Z
I am getting a message saying security policy prevents use of camera.
Also, screen won't rotate when I turn phone.
Plus, when I unfold the large screen has stopped working g
I've been on chats and pho e to samsung for two days. Anyone here got any ideas?
Solved! Go to Solution.
6 Comments
Troubadour
Active Level 10
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03-25-2022 11:32 PM in
Galaxy Z
For each line of your message try googling on the topic adding "Samsung". For the third line also add Z-fold
Manue12
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03-26-2022 08:59 AM in
Galaxy Z
Goto Settings -> "Biometrics and security" -> "Other security settings" -> "Device admin apps" you can see which apps may be blocking the use of the camera
DJTrickyOne
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03-26-2022 09:05 AM in
Galaxy Z
Yup, done this and there is nothing
Solution
Manue12
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03-26-2022 09:10 AM in
Galaxy Z
Swipe down to notification panel and Check if 'sensors off' button is toggled on
DJTrickyOne
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03-26-2022 09:15 AM in
Galaxy Z
Youre a legend!! I'd love to know why samsung support couldn't help me with this foe the last three days haha!! That did it. Big screen now works amd so does camera
SamsungLaura
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03-28-2022 03:06 PM in
Galaxy ZThanks @NameX13