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07-15-2021 01:05 AM in
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07-24-2021 09:55 AM in
Gaming HubHi, you can also try the below steps for raising an Error Report.
While raising an Error Report it is important that you DO NOT close the Samsung Members app while log files are being generated.
1. Launch Samsung Members app.
2. Tap on + icon for more options.
3. Select Error Reports.
4.Choose a category below.
5.Tap on Frequency.
6.Choose between Once, Often or Sometimes.
7.Tap on the text box and explain the issue you are facing with your Galaxy device. If you would like to add any screen recordings or screenshots to your error report tap on
. Once you are ready to send your error report select send icon.
Please ensure Send system log data is ticked.
8.Once the Error Report has been sent, you will be able to review within your feedback.
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07-24-2021 10:29 AM in
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07-24-2021 10:49 AM in
Gaming HubHi, That's great.
If you found a solution to your query please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
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