Original topic:

Account data issue

(Topic created on: 07-15-2021 05:35 AM)
101Derrick420
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Game Launcher
So my game launcher worked fine on my a50 galaxy but as soon as i got the galaxy s10 im unable to get into my account or see achievement
Nor can i delete my personal data (tells me to check internet connection and try again but i have wifi and data) anyone else having these issues or have a fix btw yes i have tried clearing cashe and data no change all permissions are granted to the app
22 Comments
Valeriya
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Hi, I suggest you to perform reset the network settings on your device.

The Reset network settings option allows your phone to reset Wi-Fi, Mobile Data, and Bluetooth to their initial states.

Follow the steps below to reset network settings.

Navigate to Settings.

Search for and select Reset network settings.

Tap Reset settings, and then tap Reset settings again.

If needed, enter your phone security credentials, and then tap Reset.

Note: When you reset the network settings of your device, you may lose registered information when performing the reset.

101Derrick420
Active Level 2
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Resistered information as in saved wifis and paired bluetooth devices?
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Valeriya
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Hi, yes registered information as in all the saved wifi passwords and bluetooth paired devices.

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101Derrick420
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Okay ill give it a try and comment my update thanks
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101Derrick420
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So that didnt work at all
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Valeriya
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Hi, could you share the screenshot of the exact error which you are facing?

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101Derrick420
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Yes certainly
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101Derrick420
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These are main issuesVideoCapture_20210715-105617.jpgVideoCapture_20210715-105607.jpg
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101Derrick420
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Discord link shows loading circle and nothing VideoCapture_20210715-105628.jpg
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