Account data issue

[101Derrick420]

So my game launcher worked fine on my a50 galaxy but as soon as i got the galaxy s10 im unable to get into my account or see achievement

Nor can i delete my personal data (tells me to check internet connection and try again but i have wifi and data) anyone else having these issues or have a fix btw yes i have tried clearing cashe and data no change all permissions are granted to the app

[Valeriya]

Hi, I suggest you to perform reset the network settings on your device.

The Reset network settings option allows your phone to reset Wi-Fi, Mobile Data, and Bluetooth to their initial states.

Follow the steps below to reset network settings.

Navigate to Settings.

Search for and select Reset network settings.

Tap Reset settings, and then tap Reset settings again.

If needed, enter your phone security credentials, and then tap Reset.

Note: When you reset the network settings of your device, you may lose registered information when performing the reset.

[101Derrick420]

Resistered information as in saved wifis and paired bluetooth devices?

[Valeriya]

Hi, yes registered information as in all the saved wifi passwords and bluetooth paired devices.

[101Derrick420]

Okay ill give it a try and comment my update thanks

[101Derrick420]

So that didnt work at all

[Valeriya]

Hi, could you share the screenshot of the exact error which you are facing?

[101Derrick420]

Yes certainly

[101Derrick420]

These are main issues

[101Derrick420]

Discord link shows loading circle and nothing