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Original topic:

Genshin Impact Update Error

(Topic created on: 07-15-2022 04:23 AM)
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Wharrien
Active Level 1
Options
Gaming Hub
I wanted to update my Genshin Impact in the Galaxy Store but after updating it just says error. Other recent reviews says the same thing that the update does not finish and only result into an error.

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Solution
Wharrien
Active Level 1
Gaming Hub
Hello... I already was able to update Genshin on the Galaxy Store I just restarted my phone and updated again without opening Genshin!

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6 Comments
Khaled75
Expert Level 5
Gaming Hub
Can you update other apps?
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Solution
Wharrien
Active Level 1
Gaming Hub
Hello... I already was able to update Genshin on the Galaxy Store I just restarted my phone and updated again without opening Genshin!
Khaled75
Expert Level 5
Gaming Hub
So it's a Galaxy Store problem, or a Genshin Impact problem?
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Wharrien
Active Level 1
Gaming Hub
I do not know maybe a Samsung Problem as I did not download Genshin at Playstore as I downloaded it at the Galaxy Store thus making me update there.
R-jay09
Active Level 4
Gaming Hub
For me, uninstall your genshin impact from galaxy store and install it again from google play and don't ever update any games you install from play store to galaxy store it will only downgrade the app causing some bugs, errors or worst is deletion of your account, this happen to me last time and the good thing is i bound my account to google so in case of accident deletion of account u can still recover it.
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Wharrien
Active Level 1
Gaming Hub
I already updated it gladly it was fixed and I think Genshin cannot be updated from the Galaxy Store when you downloaded it from the Google Playstore and vice versa. I already have tried it in the past and it only does download two different Genshin apps on my device both working properly though its app update is based on where you've downloaded it. I did not need to uninstall the game as it was too bothersome for me though thank you for your suggestion!