cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Loading and crash

(Topic created on: 10-08-2024 02:54 PM)
105 Views
markys
Beginner Level 2
Options
Gaming Hub
This new update so annoying. It take a minutes before to load. And sometimes can't open because it crashed. If you have no wifi you can't open this App. Anyone experience this issue?
2 Comments
TeamGalaxyJustine
Moderator
Moderator
Options
Gaming Hub

I completely understand how frustrating it can be when an update causes loading issues and crashes, markys. One thing you might want to try is running the diagnostics available in the Samsung Members app. It can help identify any underlying problems with your device and may provide solutions or suggestions to improve performance.

Just open the app, tap on Support at the bottom, and select Phone diagnostics. Follow the prompts to check for any underlying problems with your device.

Hope this helps!

markys
Beginner Level 2
Gaming Hub
One more things is that this Gaming Hub is now required wifi or data to open. If no internet connection and if you open the apps its going to crash or notify try again later.