Amazing day Akira! I'm Jan, Samsung moderator. Thank you for sharing your concern here in the Samsung members community. We're very sorry to hear about such an issue. As I can see you're only having this problem when using your mobile data. Did you make any troubleshooting steps like Safe mode, Resetting or wipe cache partition? If yes, Please do call our customer support for further assistance. Here are the numbers you can use to reach us #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back here with an update once the issue has been resolved. Stay safe and have a great day!
