cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Game is treated as a "Non Game" by Game Launcher

(Topic created on: 06-14-2021 10:27 PM)
300 Views
Spectre01
Beginner Level 4
Options
Gaming Hub
Some of my games are treated as "Non Game" and i can't use Game Tools on them. I tried restarting the phone, clearing cache and data of the Game Launcher app, uninstalling Game Launcher updates, but nothing works. How can i make the Game Launcher treat an app as a "Game"?
4 Comments
TeamGalaxyEvflor
Moderator
Moderator
Options
Gaming Hub

Amazing day Spectre! I'm Jan, Samsung moderator. How was your latest Galaxy experience? have you managed to fix your Game Launcher issue? If not, please do call us at these numbers #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back with an update if concern has been fixed. Thanks and have a great day! 

 

Spectre01
Beginner Level 4
Gaming Hub
Hello. Im still having problems with the Game Launcher. Im unable to call at the moment for personal reasons, but i'll call the given numbers when i get the chance. Thanks!
TeamGalaxyEvflor
Moderator
Moderator
Options
Gaming Hub

You're welcome! 

Spectre01
Beginner Level 4
Gaming Hub
Update:

A Samsung rep is already assisting me on this one, but we haven't found a solution yet. Will try to update here once we resolved it.