Good day! Jan here, Samsung moderator. Thank you for sharing your concern here in the Samsung community. We ought to give you the best we can here in Samsung. We are very sorry to hear that you're having issues with your gaming experience and regarding this a ticket has been raised and the issue will be fixed soon. By the meantime you can call us at toll-free hotline #GALAXY [#425299] for further technical assistance. Thank you and have a good day!