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Original topic:

Network issues

(Topic created on: 09-23-2021 03:33 PM)
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Crystfal
Beginner Level 2
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Gaming Hub
My network is not working well , after I bought samsung A12  any reccomendations anyone? What to do? 
3 Comments
SagaOtaku
Active Level 7
Gaming Hub
network issues are not related with the device issues. try to turn on the airplane mode and turn it off or restart. or else change sim card.
coahFred
Active Level 1
Gaming Hub
Yes same Idea
SamsungRightCare
Community Manager
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Gaming Hub

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

As per your concern, you may also try to reset your network settings.

  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System," depending on what device you have.
  3. Tap either "Reset" or "Reset options."
  4. Tap the words "Reset network settings." 

Stay safe and have a nice day ahead!

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