Thanks for your inquiry, here.
For more assistance, you may contact us on our online Samsung support channels below.
Thanks for your comments, here.
You can submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System" and "Application".
Step 4. Describe each problem in details and SEND.