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Original topic:

Samsung Galaxy M33 5G 120Hz Refresh Rate in Gaming

(Topic created on: 01-02-2023 11:57 PM)
jKhanPrime
Active Level 2
Options
Gaming
Why my M33 do not support 120hz in Clash of Clans?

I tried perfs plugins and GPU Watch to track screen refresh rate but only 61 fps max.

Can anybody has problems in other games?













9 Comments
TeamGalaxyRene
Moderator
Moderator
Options
Gaming

Hello jKhanM33,

Thanks for your inquiry, here.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device.
 
Due to Clash of Clans apps limits, the screen refresh rate is capped at 61 fps only to stabilize the game and avoid untoward excessive heating of the device.
 
If the issue persists, you may report your gaming experience feedback through Clash of Clans apps.
 
 
 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
jKhanPrime
Active Level 2
Gaming
My M33 has the latest software one ui 5 and reformat/reset right after the update. Motion smoothness is adaptive, game plugins also installed, and game booster plus, set Clash of Clans in game booster plus to custom prepared to performance at highest graphics and highest refresh rate. Enable perfs plugin to monitor fps while playing. Clash of clans settings are already set to enable the highest refresh rate to 120hz. But it got only a maximum of 61 fps. I hope this will fix by sofware support.
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TeamGalaxyRene
Moderator
Moderator
Options
Gaming

Hello jKhanM33,

Thanks for your comments, here.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System" and "Application".

Step 4. Describe each problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

Solution
jKhanPrime
Active Level 2
Gaming
Got the solution. It is the GOS limiting the performance and have to disable to get the full potential of the ot the phone.
Cumpadrei
Beginner Level 2
Gaming
Palit kana bago selpon sir.
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jKhanPrime
Active Level 2
Gaming
Bago ito released only last March i think and already has one ui 5 android 13 latest sofware.
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PUFFY_AmiYumi
Active Level 7
Gaming
I had no problem on my Galaxy A73 5G, i put refresh rate turned on in Clash of Clans
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jKhanPrime
Active Level 2
Gaming
Try to read FPS via GPU Watch or Perf Z plugins while playing clash of clans your fps capped at 60 fps. It is still ok at 60 fps but 120 fps is amazing smooth in my M33 now by disabling DOS.
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emenim
Active Level 1
Gaming
Hello guys
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