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Original topic:

THIS IS REALLY WEIRD SAMSUNG

(Topic created on: 01-03-2023 11:53 PM)
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Anonymous
Not applicable
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Gaming Hub
Hot to fix this

image

12 Comments
TeamGalaxyRene
Moderator
Moderator
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Gaming Hub

Hello hearthreat,

Thanks for sharing your gaming experience and inquiry with screen shot of the gaming app, here.

Due to hardware limitations, your gaming experience is not optimized.

So, please check from time to time the upcoming updates through your Samsung Galaxy device settings as follows:

Step 1. Go to Settings > About Phone > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device.
 

You can also submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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Anonymous
Not applicable
Gaming Hub
Well the phone is updated im just not sure if the update is correct
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clayyyons
Active Level 6
Gaming Hub
u always says that even my samsung a51 with weak chipset i dont even pptimized your chipset for games this is why i change to realme
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Anonymous
Not applicable
Gaming Hub
whats the hardware limitation on our devices? With regards to my device , would you believe that all the apps are updating everyday? So i am sure that it is updated.
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Unknoẅn_useř
Active Level 10
Gaming Hub
Better contact MLBB support as they decide which phones will get Ultra graphics support, not Samsung.
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PUFFY_AmiYumi
Active Level 9
Gaming Hub
My Galaxy A73 5G should have that. because its already running SD778
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Anonymous
Not applicable
Gaming Hub
It is not about the graphics sir. Its about the server time. Why would i contact mlbb for graphics ?
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Unknoẅn_useř
Active Level 10
Gaming Hub
Same answer, contact MLBB support as they manage everything in-game and that includes the server time error you're having, not Samsung.
PUFFY_AmiYumi
Active Level 9
Gaming Hub
Same here. There's no Ultra Graphics but Refresh rate has Ultra.. im currently using Galaxy A73 5G
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