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Original topic:

Pre order

(Topic created on: 01-26-2021 02:27 PM)
Andrew12345
Beginner Level 5
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How long does it take to get the order confirmation/receipt  after placing the order for the pre-sale?  Waiting

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GG2
Expert Level 2
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24 to 48 hrs apparently
Valeriya
Moderator
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Hi, If you have placed the order from the Samsung website then it would take 24 to 48 Hrs. If you have placed the order from the carrier/dealers, we request you to check with them to get the order confirmation email.

jamesy
Active Level 8
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depends. if you used paybright you don't get one from Samsung. at least I didn't. I only got an email from Samsung when my item shipped. if you want to find your order number its best you look under orders on your Samsung account. Other than that, wait 24 to 48hrs to receive it.
bustervic
Active Level 3
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that might be true with paybright. I'm on my second order with Samsung with paybright and the speed of shipping is laughable. last month ordered a S7 tablet, took almost one month to arrive and shipping info didn't update for 8 days. now I pre-ordered a S21 on the 18th and still says processing.... come on Samsung.
I also just ordered an Apple watch for my wife on Sunday, shipped Monday night from China and will be here Thursday.
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Ameet
Active Level 5
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i just got Order Acknowledgment, and no Order confirmation. i placed order around 18th and on 25th got the email from Samsung that the good are on the way....
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