after update: netflix wont play

AnnaPena · ‎04-06-2021

after updating yesterday, my downloaded netflix movies wont play. "problem with the video".

anybody who has the same problem?

phone is s21 ultra

AnnaPena · ‎04-07-2021

after 3 restarts, fail.
had to delete and download the movies again. success! hope it wont happen again

TeamGalaxyRuss · ‎04-07-2021

Good day! Sorry for the inconvenience. You may call on Samsung hotline, just dial #GALAXY (#425299)