Announcement - Galaxy S22 Series Trade-In Update!

[Samsung_Ben]

Update: The feature has been fixed and is now running properly!

Hey Samsung Members, 💙

We noticed lots of excitement and chatter around the Galaxy S22 Series that we unpacked today!

We wanted to let the community know that the Trade-In functionality for pre-orders are back up and running!

Get up to $810 off the new Galaxy S22 series by trading in your Galaxy S, Galaxy Note or Galaxy Z series smartphone. (Based on trading in a Galaxy S21 Ultra 5G 512GB)
Limited time only!
See www.samsung.com/ca/offer/ for full terms and conditions.

You can pre-order the S22 Series or learn more about the product here!

Have a great day everyone!

Cheers,

The Samsung Members Team

[Choquette67]

Still doesn't work for S21 Ultra

[Samsung_Ben]

Hi @Choquette67! 

Could you clarify whether you meant the S21 or S22 Ultra? Let us know and we'll look into it as soon as possible.

[Choquette67]

Trying to trade in my S21 Ultra to buy a S22 Ultra... Trade in dosent work

[Samsung_Ben]

Thank you for clarifying. We are looking into this right now.

[Choquette67]

Thanks Ben. Please, keep us posted ASAP.

[Ikonik]

Hi,
It still doesn't work for me when I am trying to trade in my S21 Ultra.

[erizzle22]

Not working, Samsung isn't even in the list of phones to trade in when manually selecting phone and IMEI does not work, please fix this samsung

[Samsung_Ben]

We are currently looking into the issue and hope to resolve it soon. Thank you for your patience!

[Rex123]

Same issue here. Tried over 10 times. Very frustrating