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05-27-2022 07:27 PM in
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05-28-2022 09:44 AM in
OthersHi, please boot your device into safe mode. To enter Safe Mode, please perform the following : 1.First, completely power off the phone.
2.Then, power on the phone and when the Samsung logo appears, press and hold down the Volume down key.
3.If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.
4.Once you are in Safe Mode, you can remove the third-party app that is causing issues on your phone.
5.To exit Safe Mode, simply restart your phone and it will reboot normally.
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05-28-2022 11:30 AM in
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