Bug?

[Markkko]

I think this is a bug, when i scroll up my backround wallpaper change

[N0N0K]

..i think that's just part of the transition or graphics lang po..your wallpaper gets blurred by default po kc pgpumupunta ka sa app drawer..pero pwede mo po yan maadjust na blur effect..tinanggal ko rin yan eh..d ko lang maalla kung sa setting lang o sa good lock app ko ginawa..basta i just stumbled upon that setting..

[Ro_ver]

You can change it in Settings, just go to 'Accessibility' > Visibility Enhancement > Reduce transparency and blur or just search 'blur' in the Settings. Hope it helps!

[TeamGalaxyRene]

Hello Markkko,

Thanks for letting us know your experience here while using your beloved Samsung Galaxy phone having a bug issues when scrolling up the background wallpaper change. I feel and understand why you are worried for a device that you've take care so much and expecting it to perform as normal.  If my device is facing similar experience, I will be bothered too.

Before you try out the below recommendations as to your solution, be sure to check if your device's software are updated with the latest version. Please check how to update your mobile device's software in the following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

1. Launch the Samsung Members app, and then tap the Support icon for more options.

2. Scroll and select Error reports.

3. Choose a category of your concern. "Settings/System".

4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report. 

How to submit an error report on Samsung Members app? | Samsung PH

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Lambsauce]

Not bug