Hey I bought a Galaxy Book Pro 360 that had a defective wifi nic (reinstalling windows and various other steps didn't resolve), as a result I returned to BestBuy.
I had bought Care+ on the 7th, and have been trying since the 8th to get it refunded.
The automated system basically has option 1 for filing a claim, and option 2 for checking a claim status.
Nowhere for cancelling Care+.
Spoke to someone from the file claim team and they referred me back to the darn automated system.
Honest to God thinking of just filing a credit card dispute at this point. Live chat literally just tells me to call the same number again (866-371-9501).
Lol had the same problem with the Galaxy fold 2 . My home insurance covered me , Samsung was taking me through a run around . Now i don't bother with Samsung care , home insurance offered by most banks will cover it and give you cash to replace it . Point is Samsung care + isn't worth it with alm the headaches from Samsung customer care.
Lol had the same problem with the Galaxy fold 2 . My home insurance covered me , Samsung was taking me through a run around . Now i don't bother with Samsung care , home insurance offered by most banks will cover it and give you cash to replace it . Point is Samsung care + isn't worth it with alm the headaches from Samsung customer care.
Hi, As you are unable to share the details via DM, we request you to contact live chat so that they will forward your concern to the team and help you to cancel the care+ plan.
