Dissappointed: Samsung Reward Points Cannot be used

[archie91]

My Samsung reward points cannot be used in the S25 ultra pre order. For whatever reason, i don't know. I've been trying to place a pre order since yesterday 3am Philippine time up to now but still getting the same issue. 

Please make it work as i have atleast 13k plus points to use. 

[Manny_Cavalier]

I think it would be unfair if Samsung won't allow you to use your reward points for the S25 Ultra.

[archie91]

They told me that i cannot use it because I've included the discounted samsung care plus in the cart. So they asked me to removed it

[Samsung_KN9Zr12]

Did it work when you removed the care plus?

[dulber]

I never got to use mine, as well. Their way of saying to spend more 😅