Google and Samsung Messenger apps

[nrussell18]

Anyone else having issues with their phone crashing after using the messenger apps? 

With my Fold 4, I've always used the Google Messages app and the other day it kept crashing my phone. Thought it was an app issue and switched the Samsung to see, same issue there. Any advice?

Thanks in advance.

Cheer

[RedDogRabbit]

I'd stick with Google Messages, but you should be able to fix the issue by going to Settings > Apps > Google Messages & Click on it > Scroll down to Storage & Clear BOTH Cache & Data for Google Messages > Reboot.

Don't worry, you won't lose your previous messages, they will be repopulated by your Carrier. Clearing Cache & Data is NOT deleting your messages.

See if that fixes the issue for you. 

[nrussell18]

Thanks!

[Helenna]

Hi, yes as said by RedDogRabbit you can perform Clear cache and Data for the messages app.

Clearing the data and cache for the app wipes all the stored cache and may fix a crashing issue.

[nrussell18]

Thank you! That worked and back to normal again!

[RedDogRabbit]

I thought that it would. 

Good to hear that the issue is resolved 👍🏻

[nrussell18]

Thanks again! Good to see after leaving an amazing community with BlackBerry (Yes I had a BlackBerry up until 2020 lol), that we have an amazing community here with #TeamSamsung