Original topic:

Google app crashing constantly? Here's how you could fix it

(Topic created on: 06-22-2021 04:46 PM)
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khtannnnnnnnnn
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Several users have taken to social media to report that the Google app on their Android phone is constantly crashing. While there's no clear reason why this is happening, a new update seems to be causing the problem.


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The issue doesn't seem to be limited to just one version of the app. I faced the problem with version 12.23.16.23 on my Galaxy S21 Ultra 5G whereas one of our tipsters experienced it with the beta version 12.24.7.29. Lens, Podcasts, and the Assistant are also affected by the crashes as they're bundled into the Google app.

Hi Ashwin, apologies for the inconvenience caused. Could you try a soft reboot by holding down the power button for 30 seconds and see if it works fine? Let us know if that helps. ^Mark

— Made By Google (@madebygoogle) June 22, 2021

 

Google's Twitter account has suggested a soft reboot to fix the issue, and it seems to be working for some users. However, the fix isn't universal and you might need to resort to other steps to stop the crashes. For me, uninstalling the update via the Google Play Store did the trick, but you could also try clearing cache and data.


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Impurplelover
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Users experienced the problem should clear all data of Google app’s storage for proper device usage according to Google’s guidance.
- Settings > Apps > Google > Storage > Manage storage >CLEAR ALL DATA

If the symptom continuously persists after clearing all storage data, please do Force stop of Google app : Settings > Apps > Google > Force stop
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