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Original topic:

Green line NOTE 20 ULTRA

(Topic created on: 09-14-2022 10:30 PM)
114 Views
HannaJayden
Active Level 1
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Others
When are you going to fix and shoulder this thing which is your software fault??!! There are many cases already like this!!! I have 2 units and same issues!!! Without even falling or anything!! In just a glimpse this **bleep** green line appeared!!

7 Comments
Khaled75
Expert Level 5
Others
Bring it to a Samsung Service Center to have it checked.
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Others
Sorry to hear about that. That's the reason why I haven't updated my Note 20 Ultra 5G. I suggest you bring your device to the nearest service center.

Hopefully a moderator can assist you too. 😊
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SamsungRightCare
Community Manager
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Hello HannaJayden,

We apologize for the inconvenience and unpleasant experience you are having right now and we understand, why do you have this frustration right now.

Allow us to help you by contacting us on the below Samsung online support channels.

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

And/or bring your Samsung devices immediately to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/samsung-experience-store/locations/ 

0 Likes
halamann
Active Level 5
Others

Better call/ Make an appointment with Samsung Customer Service, Dial #425299 or #Galaxy. 

 

0 Likes
Others
call or chat hotline, before going to the service center
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jerrymontano
Active Level 1
Others
My Samsung Note 20 Ultra have black screen for no reason. Now, I cannot use it.
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maxq1
Active Level 7
Others
Sammy PH should just own up to this and replace/repair these poor folks' phones free of charge 😡
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