Solved! Go to Solution.
Thank you for sharing your Samsung Galaxy Note 20 Ultra screen issues. We truly understand what you're going through and how annoying it must be to have a broken device, so we sincerely apologize for the inconvenience.
Don't stress; We're here to help, offer quick fixes, and fix your device's problems.
Following are basic steps we need you to try in order to find out what's behind the problem and come up with the possible solutions.
A) Ensure that your device is up-to-date with the latest Software updates.
Settings > About Phone > Software Updates > Download and Install > Follow On-screen Notifications
B) Clear Cache Partition
Step 1. Turn off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.
C) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.
Hope this content is helpful and your problem gets solved.