Original topic:

help

(Topic created on: 10-05-2020 08:22 AM)
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haiileyy
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Lost all.my photos off my Samsung phone. Hwve mo idea whwrr they all went to. Help?
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7 Comments
Zaptor
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Give us more info, no one can help you with that brief info. Which phone, which operating system, which app, and a screenshot would be a good start.
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haiileyy
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I opened my phone to go into my pictures had 2000 pictures on my phone in my galary now I have 100. I can't find them anywhere. I have a Samsung galaxy s9
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Have you checked Trash folder under Gallery and My Files app?
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Halston
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Hey haiileyy,
Please follow the suggestions provided by Tallman to check if the images are stored in the Trash folder under Gallery or My Files app.
You can recover photos from your phone if you have already backed up them to a Samsung or Google account.
Here are the steps to verify the images in Samsung account:
Go to settings >> Accounts and backup >> Samsung cloud >> Samsung cloud drive >> Images >> Select videos/photos >> Download.

Please follow the steps in the Google account.
Go to the Google folder >> Photos/ Google photos >> Tap a photo/video >> Add this file to your phone.
It is not possible to recover photos if you have not already backed up them to an account before they were deleted on the phone.

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Halston
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Hi haiileyy,

Have you tried the below-mentioned steps and have you got your missing/lost photos back? Let us know if you need help in recovering them.

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haiileyy
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oh my. I'm so sorry. I thought I was commenting on my other post about my Bluetooth. thank you all for this. you all helped Me out getting my photos back.
Halston
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Hi haiileyy, Glad to know that you got your photos back. Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

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