Original topic:

😃 Hot Topic – May 14 2021

(Topic created on: 05-14-2021 07:21 PM)
Samsung_Ben
Community Manager
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Hey Samsung Members,

 

Hope everyone is doing well and had a great Mother’s Day this week! If you haven’t already, please check out the Members Monday May post and share how you guys celebrated Mother’s Day!

 

Here are some of the highlights from this week:

[HOT POST #1]

Thanks @Audiojfr for sharing the updated schedule from Telus, click here to view the most liked post!

[HOT KEYWORDS]

The most common keywords used this week are #GalaxyS21 and #Promotion.

[WEEKLY HOT SOLUTIONS]

Are you looking to assign specific notification sounds to specific apps? Click here to view the post where @Tallman helped resolve this!

 

Are you trying to unlink your linked Facebook account in Samsung Internet browser like @BRawlings? Click here to learn more and to view @Tallman’s helpful accepted solution!

 

Are your Samsung notes crashing after updating your phone? Check out @GG2’s helpful solution to this, view it here!

 

Cheers,

The Samsung Members Team

 

4 Comments
PeaceA
Beginner Level 2
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My watch is not in sync with my phone. My watch says 5851 steps My phone says 3100 steps. How do I correct it?
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Halston
Moderator
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Hi PeaceA,
Please make sure that the Samsung Health and Galaxy wearable apps are updated to the latest version on your phone.
Open the Galaxy store/ Playstore app> Search for Samsung Health/Galaxy wearable app> Update it.
Then, uninstall and reinstall the apps on your phone and connect with the watch again.
If the problem persists, verify the software update on your watch.
Go to Settings>General>Update watch software.
Samsung always recommends to keep the devices updated to the latest version to get a better experience from the device.
If the issue still persists, reset your watch after a backup of the data. Otherwise, it will erase all the watch data. Please get back to us with the results.

Here are the steps to backup your watch data:
Go to Settings>Account and backup or account and follow the on-screen instructions.

Here are the steps to reset the watch:
Go to Settings>General>Reset.

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Rioghan
Beginner Level 5
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😶
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tonnydebra
Beginner Level 2
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