cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

How to change the country in the samsung profile

(Topic created on: 12-18-2021 04:11 PM)
553 Views
Trinath
Beginner Level 5
Options
Others
hi friends,

i created my Samsung account when i used to stay in my home country which is India.
now i moved to Singapore but still using the same Samsung account.
when i try to use the wifi secure options, it says this feature is not currently supported in india.
but i am now staying in Singapore.

i dont want to create a different samsung account. please let me know if there is any option to change the country in my samsung account.

4 Comments
BHive
Active Level 5
Others
Oops
0 Likes
Others
You can refer to this: https://www.samsung.com/ae/support/mobile-devices/how-to-request-to-change-the-country-settings-and-...

So sorry if it seems complicated, it seems that the option to change region or phone number is greyed out normally when you check your profile info on Samsung account.
Others
Do let me know if it works. If it did, kindly tap the 3 dots on my solution and tap on "accept solution". Thank you👍
0 Likes
SamsungNantakkumar
Moderator
Moderator
Options
Others

Hello Mr.Trinath. I am Avinash, from Samsung.

Kindly take note that you will not able to change the Samsung Account region or country. Therefore, we suggest you may create a new Samsung Account based in Singapore. Kindly click the below link to create a new account :
https://account.samsung.com/membership/intro

Pertaining to the Wifi secure issue, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.


Thank you.

0 Likes